Cancellation Policy

Thank you for choosing us for your special event! To ensure a smooth booking experience, please review our policy below: Booking Deposit- A non-refundable deposit is required at the time of booking, either $500 or 10% of the total event cost, whichever is greater. If this amount is less than $250, the full fee must be paid at the time of booking. Payment Deadlines - Minor Events (e.g., birthday parties, setups under 50 attendees): All balances must be paid in full 45 days prior to the event.- Major Events (e.g., weddings, full-service events, and events with over 50 attendees): All balances must be paid in full 60 days prior to the event. In the case of unpaid balances: Services may be delayed and a rush fee of 30% will be added to the final balance of all items and services. Late Fees and Cancellations: -A 10% late fee will be applied to all overdue balances. Contracts may be considered breached and voided if balances are not settled within the specified timeframes. -Cancellations made 45 days or more prior to the event will receive a full refund, minus the non-refundable deposit. -Cancellations made less than 45 days before the event will incur a 10% fee of the total invoice. Please note: We are not responsible for any purchases made for events that have been canceled; no refunds will be issued for these item and will be deducted from the refunded balance. All purchased items will be given to clients. Photo Booth Policy - Photo booth bookings are final and non-refundable. However, you may transfer the booking to a different event if cancelled at least 72 hours in advance. Additional hours for photo booth rentals (beyond the contracted hours) will incur a charge of $250 an hour for each addition hour even if it is a half, in addition to the original service fee.

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