Refund Policy
Thank you for choosing us for your special event! To ensure a smooth booking experience, please review our policy below:
Booking and Payment Policy
Booking Deposit
- A non-refundable deposit is required at the time of booking, either $500 or 10% of the total event cost, whichever is greater. If this amount is less than $250, the full fee must be paid at the time of booking.
Payment Deadlines
Minor Events (e.g., birthday parties, setups under 50 attendees):
All balances must be paid in full 45 days prior to the event.
Major Events (e.g., weddings, full-service events, and events with over 50 attendees):
All balances must be paid in full 60 days prior to the event.
In the case of unpaid balances:
Services may be delayed and a rush fee of 30% will be added to the final balance of all items and services.
Late Fees and Cancellations
A 10% late fee will be applied to all overdue balances. Contracts may be considered breached and or voided if balances are not settled within the specified timeframes.
Cancellations made 45 days or more prior to the event will receive a full refund, minus the non-refundable deposit.
Cancellations made less than 45 days before the event will incur a 10% fee of the total invoice along with the non-refundable deposit.
Please note: We are not responsible for any purchases made for events; no refunds will be issued for these and the amount will be be deducted from the refund amount.. All purchased items will be given to clients.
Photo Booth Rental Policy
Photo booth bookings are final and non-refundable. However, you may transfer the booking to a different event if cancelled at least 72 hours in advance.
Additional hours for photo booth rentals (beyond the contracted hours) will incur a charge of $250 an hour regardless to if its a half of an hour, in addition to the original service fee.